Top 10 Sales Secrets

“Sales” is much more than providing the customer with the goods, in exchange for money. Sales involve a relationship, not only between the sales representative and the customer, but the company and the customer.

2 students enrolled

Introduction:

  1. Course Objectives

Module 1:

  1. Effective Traits

  2. Assertiveness

  3. Emotional Intelligence

  4. Solve Problems

  5. Close

  6. Knowledge Check

Module 2:

  1. Know Clients

  2. Research

  3. Customer Values

  4. Customer Needs

  5. Anticipate Needs

  6. Knowledge Check

Module 3:

  1. Product

  2. Know Your Product

  3. Believe in the Company and Product

  4. Be Enthusiastic

  5. Link Product to Customer’s Values

  6. Knowledge Check

Module 4:

  1. Leads

  2. Sift Leads

  3. Time vs. Cost of Pursuing Leads

  4. Let Go of Leads Going Nowhere

  5. Focus on Positive Leads

  6. Knowledge Check

Module 5:

  1. Authority

  2. Develop Expertise

  3. Know Your Competition

  4. Continue Education

  5. Solve Customer Problems Using Authority

  6. Knowledge Check

Module 6:

  1. Build Trust

  2. Testimonials

  3. Be Transparent

  4. Be Genuine

  5. Take on Customers’ Point of View

  6. Knowledge Check

Module 7:

  1. Relationships

  2. Listen Actively

  3. Communicate Often

  4. Rewards

  5. Build New Relationships

  6. Knowledge Check

Module 8:

  1. Communication

  2. Be Prepared, Not Scripted

  3. Use Humor

  4. Be Yourself

  5. Thank and Reward

  6. Knowledge Check

Module 9:

  1. Self-Motivation

  2. Value Your Work

  3. Reward Achievements

  4. Focus on Success

  5. Do Not Procrastinate

  6. Knowledge Check

Module 10:

  1. Goals

  2. SMART Goals

  3. Long-Term Goals

  4. Short-Term Goals

  5. Track and Modify

  6. Knowledge Check

Assessment:

  1. Post Test

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