Servant Leadership

Introduction:

• Course Objectives

Module 1:

• What is Servant Leadership?

• A Desire to Serve

• Share the Power

• Putting Others First

• Helping Employees Grow

• Knowledge Check

Module 2:

• Leadership Practices

• Democratic Leadership Style

• Laissez-Faire Style

• Leading by Example

• Path-Goal Theory

• Knowledge Check

Module 3:

• Share the Power

• Being Empathetic

• Learn to Delegate

• Their Success is Your Success

• Know When to Step In

• Knowledge Check

Module 4:

• Characteristics of a Servant Leader

• Listening Skills

• Persuasive Powers

• Recognizes Opportunities

• Relates to Employees

• Knowledge Check

Module 5:

• Barriers to Servant Leadership

• Excessive Criticism

• Doing Everything Yourself

• Sitting on the Sidelines

• Demanding From Employees

• Knowledge Check

Module 6:

• Building a Team Community

• Identify the Group Needs

• Complement Member Skills

• Create Group Goals

• Encourage Communication

• Knowledge Check

Module 7:

• Be a Motivator

• Make it Challenging

• Provide Resources

• Ask for Employee Input

• Offer Incentives

• Knowledge Check

Module 8:

• Be a Mentor

• Establish Goals

• Know When to Praise or Criticize

• Create a Supportive Environment

• Create an Open-Door Policy

• Knowledge Check

Module 9:

• Training Future Leaders

• Offer Guidance and Advice

• Identify Their Skill Sets

• Methods of Feedback

• Establish Long Term Goals

• Knowledge Check

Module 10:

• Self-Reflection

• Keep a Journal

• Identify Your Strengths and Weaknesses

• Identify Your Needs

• Creating Your Own Goals

• Knowledge Check