High Performance Teams (Remote Workforce)

Introduction:

• Course Objectives

Module 1:

• Remote Workforce

• What is a Remote Workforce?

• Types of Remote Workforce

• Benefits of a Remote Workforce

• Materials for Remote Workforce

• Knowledge Check

Module 2:

• High Performance Teams

• What is a High Performance Team?

• Benefits of High-Performance Teams

• Leadership for High Performance Team

• Understanding Team Dynamics

• Knowledge Check

Module 3:

• Characteristics of High-Performance Teams

• Excellent Communication

• Goal-Oriented

• Flexibility

• Committed

• Knowledge Check

Module 4:

• How to Create Teamwork

• Identify Group & Individual Responsibilities

• Give Permission to Take Action

• Build Relationships Between Team Members and Management

• Give Feedback

• Knowledge Check

Module 5:

• Types of Communication

• Virtual Team Meetings

• Telephone Conferences

• Email Communication

• Intranet, Webpage, and Social Media Communication

• Knowledge Check

Module 6:

• Training Your Team

• Telecommute Training

• Web-based Training

• Peer Training

• Training Assessment and Retraining

• Knowledge Check

Module 7:

• Managing the Team

• Tracking Team Performance

• Counseling Employees

• Positive Recognition for Employees

• Training Never Stops!

• Knowledge Check

Module 8:

• Effective Team Meeting How-to

• Have a Clear Agenda

• Use Screen Shots or References

• Create a Safe Place

• Team Meeting Don’ts

• Knowledge Check

Module 9:

• Keep a Happy and Motivated High-Performance Team

• Watch for Signs of Conflict or Unhappiness

• Employee Feedback and Concerns

• Give Opportunities for Additional Education

• Impart Opportunities for Career Growth

• Knowledge Check

Module 10:

• “Don’ts” with High Performance Teams

• Don’t Forget to Share Success

• Don’t Delay in Responding

• Don’t Assign Vague Responsibilities

• Don’t Lead as a Dictator

• Knowledge Check